1. Agreement and business use
By accessing or using WashOptic, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent. You represent that you have authority to bind that organization. If a signed order, subscription document, or other written agreement applies, it controls to the extent of a conflict.
2. Accounts and authorization
You must provide accurate account information, protect credentials, maintain appropriate user access, and notify us promptly of suspected unauthorized use. Each user must access the service through an authorized account. Organizations are responsible for activity under accounts they administer.
3. Subscriptions and orders
Service scope, subscription term, fees, payment terms, usage limits, renewal, and any implementation services are described in the applicable order or agreement. Unless that document states otherwise, fees are non-refundable except where required by law. We do not publish or promise pricing through these Terms.
4. License and ownership
Subject to these Terms and applicable payment obligations, Tin Men grants the customer a limited, non-exclusive, non-transferable right to access and use WashOptic for its internal business operations during the applicable term. Tin Men and its licensors retain all rights in the service, software, models, workflows, documentation, and related intellectual property. No rights are granted except as expressly stated.
5. Customer data
As between the parties, the customer retains its rights in data it provides to the service. The customer grants Tin Men the rights necessary to host, process, reproduce, transmit, and analyze that data to provide, secure, support, and improve the service as permitted by the applicable agreement and law. The customer represents that it has authority to provide the data and instructions it gives us.
6. Acceptable use
You may not misuse the service; attempt unauthorized access; interfere with security or availability; upload malicious code; use the service unlawfully; infringe others’ rights; reverse engineer except where restriction is prohibited by law; resell access without authorization; or use automated means to extract data beyond documented or approved functionality.
7. Confidentiality
Each party may receive nonpublic information that a reasonable person would understand to be confidential. The receiving party will use it only to perform under the business relationship and will protect it with reasonable care. Confidential information does not include information independently developed, lawfully received without restriction, or publicly available through no breach. Disclosure may be made when legally required, subject to notice where permitted.
8. Third-party systems and data
WashOptic may depend on customer files, third-party systems, exports, services, or future approved connections. Tin Men does not control those third parties and is not responsible for their availability, accuracy, changes, or acts. A source that is unavailable, incomplete, or unmapped may limit analysis or verification.
9. Opportunity estimates and no revenue guarantee
Financial opportunities, benchmarks, projections, recommendations, and potential values are estimates based on available data, assumptions, configurations, and models. They are decision-support information, not accounting, legal, tax, investment, or financial advice. Actual results depend on data quality, implementation, market conditions, operating decisions, and other factors. WashOptic does not guarantee revenue, savings, recovery, performance, or any particular business outcome.
10. Availability and changes
We work to provide a reliable service but do not promise uninterrupted or error-free operation unless expressly stated in an applicable agreement. Features may evolve, and we may maintain, update, suspend, or discontinue portions of the service, subject to applicable contractual commitments.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TIN MEN DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIN MEN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL. ANY AGGREGATE LIABILITY WILL BE SUBJECT TO THE LIMIT STATED IN THE APPLICABLE ORDER OR AGREEMENT; IF NONE IS STATED, LIABILITY WILL BE LIMITED TO AMOUNTS PAID FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY TO THE EXTENT PERMITTED BY LAW.
13. Termination
Either party may terminate as stated in the applicable order or agreement. We may suspend or terminate access for material breach, security risk, unlawful use, or nonpayment, subject to applicable notice and cure terms. Upon termination, access ends and data handling follows the agreement, our Privacy Policy, and legal requirements. Provisions intended by their nature to survive will survive.
14. Governing terms and disputes
The governing law, venue, and dispute terms are those stated in your order or agreement. Unless otherwise stated in your order or agreement, the parties will attempt in good faith to resolve disputes through direct business discussions before pursuing formal remedies.
15. Changes and contact
We may update these Terms. Material changes will take effect as described in the posted update or applicable notice, subject to existing contractual commitments. Questions may be sent to tinman@tinmenenterprises.com.